Support
If something goes wrong, the fastest route is to send enough detail for order lookup and troubleshooting.
What to include
Please include the email address used at checkout, the product purchased, the approximate purchase time, and a short description of the problem.
If the issue concerns an essay review report or download link, include any session ID or screenshot you have available.
Where to send it
Support email: support@ielts-master.org
Typical support cases
Common cases include missing delivery emails, expired download links, payment verification issues, and questions about affiliate or creator-code attribution.